The Challenges Retailers Need To Consider When Reopening Stores

Pre-Pandemic Decline In Shoppers

Make shopping an experience.

  • Establish a seating area within the store that uses spacious plush chairs.
  • Install digital displays that customers can use to search for items and be provided with exact aisle numbers if employees aren’t immediately nearby.
  • Have employees posted at the front entrance to immediately greet customers, ask them if they need help and possibly even offer them a nice cold sample-size beverage during the warm months (and a warm beverage during the colder months).

Make your beliefs well-known.

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